McGraw-Hill Access Expiration Message
If your course utilizes McGraw-Hill eText and you see a message stating that your access is expiring, please use the information below to renew your access. The McGraw-Hill access licenses are typically valid for 180 days at a time. If you see the ...
Strong Password Requirements
Strong Password Protocol (Password Requirements): As part of increasing cybersecurity and protecting the college’s data, we will be rolling out new password standards for your EGCC account. The new standards will require to reset your passwords and ...
Labster Asking for Login
A recent update to Firefox added in a new suite of security features, one of which is preventing websites from passing your information back and forth. This might cause issues with certain modules that you may use while doing your classwork, ...
Enabling Multi-factor Authentication
Students at Eastern Gateway Community College can enable additional security on their student account by configuring MFA (Multi-factor Authentication). Enabling this will prompt the student to approve a login from a trusted device like a mobile ...
Using the Microsoft Authenticator App for MFA
For staff and faculty who prefer to use the Microsoft Authenticator app for multi-factor authentication instead of using standard SMS text messaging, please follow the step-by-step instructions on the attached PDF document. Please note that this is ...
Attention: Memorial Day Holiday Hours
Due to the Memorial Day holiday, the EGCC IT Help Desk will be open from 9am - 2am ET on Monday, May 29th.
Phone: 833-428-6743 or (833) GATORHD
Hours of Operation
Monday - Friday: 7am ET to 2am ET
Saturday & Sunday: 9am ET to 2am ET