Enabling Multi-factor Authentication

Students at Eastern Gateway Community College can enable additional security on their student account by configuring MFA (Multi-factor Authentication).  Enabling this will prompt the student to approve a login from a trusted device like a mobile phone using SMS text messaging or the Microsoft Authenticator app.

To enable MFA on your student account, begin by accessing the Microsoft account security settings by logging in with your EGCC student email account here.

Step 1: After signing in, click on 'Enable two-step verification' next to your phone number.  Ensure that this is a mobile phone number that you have access to.

Step 2: Verify/Update the phone number (if necessary) and then select 'Text me a code'.  If you do not have a mobile phone that can receive SMS text messages, you can enter a land-line number and select 'Call me' to receive a phone call with the code read to you via recorded message.

Step 3: You will receive a code that must be entered in the next step.  Enter the code and click 'Next'.

Step 4: Once the code is entered, you will have successfully enabled MFA and will use that phone number to verify your identity at the next login.

• Related Articles

• Setup Multi-factor Authentication (MFA)

  The most common method of MFA is via text message (SMS), the instructions are provided below for this method. EGCC also offers 2 other MFA authentication methods; phone call and the Microsoft Authenticator App (available for both iPhone and Android ...

• Using the Microsoft Authenticator App for MFA

  For staff and faculty who prefer to use the Microsoft Authenticator app for multi-factor authentication instead of using standard SMS text messaging, please follow the step-by-step instructions on the attached PDF document.  Please note that this is ...

• EGCC Portal - Password Reset Instructions

  Portal Password Reset Instructions: You must have set up multi-factor authentication in order to do this. If you have not set up multi-factor authentication please follow this link or please submit a ticket to the Technology Services help desk using ...

• Can I use Apples' or any other built in mail app for my work email? (Staff and Faculty)

  While we understand the convenience of having the native apps on your devices, we don't recommend you using them. For security purposes we ask that you download the Outlook app from either the Google Play or App store. Since we turned on Two ...

• EGCC Gateway Student Portal FAQs

  Single Sign On (SSO) and EGCC Gateway Student Portal – Frequently Asked Questions What is SSO? Single Sign On is an institution-wide system that will allow users to utilize one user name and password for all of their online programs (Canvas, My ...