Red Shelf eTextbook Assistance
If you are experiencing an issue with your RedShelf eTextbook, you can contact RedShelf support directly at https://solve.redshelf.com/
and click on the Submit a Request link on the top right corner of the screen. RedShelf support will then be able to assist you.
EGCC uses RedShelf for eTextbooks. Video tutorials are available at this link. These will assist you in navigating your eTextbook and useful features including downloading, markup, and more. ...
Using the RedShelf Mobile App
The RedShelf eTextbook platform now has a new mobile app that students can use to access their eTextbooks. For more information on this, please access the RedShelf Support document linked here: ...
McGraw-Hill Access Expiration Message
If your course utilizes McGraw-Hill eText and you see a message stating that your access is expiring, please use the information below to renew your access. The McGraw-Hill access licenses are typically valid for 180 days at a time. If you see the ...
MyLabs Plus Assistance
MyLabPlus enrollments are uploaded each morning. Please wait 24 hours after being enrolled into a course before trying to log into MyLabPlus. The initial enrollment report is usually done the day before classes start each semester. The default ...
Cirrus Quick Start Guide for CIS225
Please see the attached Quick Start guide PDF document for assistance with using the Cirrus platform for CIS225 - Database Concepts.