Eastern Gateway Community College Gmail FAQs

Eastern Gateway Community College Gmail FAQs

When will I receive my Gmail account?

You will receive your student email account when your application form has been reviewed and processed.

 

 

How do I access my Gmail?

Login to the Gateway Student Portal and click on the Gmail button.


What is my Gmail username and password?

You will use your EGCC Single Sign On Credentials to access your Gmail.


I forgot my password for my email, what should I do?

If "forgot my password" doesn't work, you will have to call the Help Desk at 833-428-6743 for help resetting your password. 

 

I need to change my password for my email, what should I do?

If "forgot my password" doesn't work, you will have to call the Help Desk at 833-428-6743 for help resetting your password. 

 

I don't know my username for my Gmail, what should I do?

Call 800-682-6553 and choose the option to speak with Technology Services.

 

How long will my email account be active after graduation?

Forever.

 

What is the email quota?

There is no email limit with our Gmail education version.

 

What is the file size limit for sending attachments?

25Mb

 

Is there an enterprise level spam filter?

Gmail does have their own spam filter.

 

What email client software is supported by the email system?

Chrome is the preferred web browser for Gmail.

 

How do I block spam / junk email?

Once you mark a certain email is spam, it will start blocking email from that user.

 

How do I set up my email on my computer?

Gmail is accessed via a web browser and can be accessed anywhere you can get to the internet.


    • Related Articles

    • Forwarding student email to a personal email

      ***NOTE: Students can setup their student email to forward to another email but if they want to communicate with their instructor or other classmates, then they need to use their student email to communicate*** Turn on automatic forwarding On your ...
    • Adding Student Email to PCs

      Use the attached documentation to setup your student email on popular Windows PCs using applications such as Outlook and Microsoft Windows Mail.
    • New Gateway Student Portal

      Please see the attached Users Guide for the new EGCC Gateway Student Portal.
    • EGCC Gateway Student Portal FAQs

      Single Sign On (SSO) and EGCC Gateway Student Portal – Frequently Asked Questions What is SSO? Single Sign On is an institution-wide system that will allow users to utilize one user name and password for all of their online programs (Canvas, My ...
    • How do I access my student email using an iPhone or iPad?

      For instructions, please visit https://egcc.edu/wp-content/uploads/2018/05/Adding-Student-Email-to-iPhone-or-iPad.pdf