Can I use Apples' or any other built in mail app for my work email? (Staff and Faculty)
While we understand the convenience of having the native apps on your devices, we don't recommend you using them. For security purposes we ask that you download the Outlook app from either the Google Play or App store. Since we turned on Two Factor-Authentication (2FA) for all employees it is easier to use the Outlook app as it will hold your log in for longer than the native apps do. That way you aren't constantly verifying yourself multiple times a day. We understand the frustration that this may cause some people but for better tech support and troubleshooting it would make it easier for people to switch over to the Outlook app as quickly as possible.
Thank you for your understanding
EGCC IT Team
Setup Multi-factor Authentication (MFA)
The most common method of MFA is via text message (SMS), the instructions are provided below for this method. EGCC also offers 2 other MFA authentication methods; phone call and the Microsoft Authenticator App (available for both iPhone and Android ...
I can't get into my Outlook email it goes back to Gmail. (faculty/staff)
Please try clearing your browser's cache and cookies. Clearing the cache should resolve this issue. You may also try this alternate URL: outlook.office.com Here are the steps to clear your cache and cookies: On your computer, open Chrome. At the top ...
Adding Student Email to PCs
Use the attached documentation to setup your student email on popular Windows PCs using applications such as Outlook and Microsoft Windows Mail.
Forwarding student email to a personal email
***NOTE: Students can setup their student email to forward to another email but if they want to communicate with their instructor or other classmates, then they need to use their student email to communicate*** Turn on automatic forwarding On your ...
Enabling Multi-factor Authentication
Students at Eastern Gateway Community College can enable additional security on their student account by configuring MFA (Multi-factor Authentication). Enabling this will prompt the student to approve a login from a trusted device like a mobile phone ...