Getting the username@studentegcc.onmicrosoft.com can't be found (Fix)

Getting the username@studentegcc.onmicrosoft.com can't be found (Fix)

Issue: I tried to sign in with my credentials but my browser replaces my username with  username@studentegcc.onmicrosoft.com and I get the error message:

"That didn't work.  We're sorry, but username@studentegcc.onmicrosoft.com can't be found in the easterngateway.sharepoint.com.  Please try again later, while we try to automatically fix this for you."

Fix: Click on the link "Click Here to sign in with a different account to this site".

When prompted, enter username@student.egcc.edu as your username and your single sign-on EGCC password.

See the attached screenshot for an example.



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