On Campus
Export Data from Outlook
To export a mailbox, you need to use the desktop version of Outlook (also known as classic Outlook) following the steps below. 1. Open the Outlook Desktop App Click on the windows icon “Start”. Usually found in the lower left corner of your screen. ...
I didn't receive an email/My email is stuck in Quarantine
You can access your quarantine mailbox by going to this website https://security.microsoft.com/quarantine There you can go and review and release all messages that you want to be sent to your mailbox. We would also encourage you to whitelist any ...
Safari Access Restriction: Canvas is Blocking my schoolwork on Apple MacBook
To resolve access issues with third-party sites such as MyOpenMath, Testout, etc., Please disable cross-site tracking in Safari. Navigate to Safari > Preferences, click on Privacy, and ensure that "Prevent cross-site tracking" is turned off. If ...
Microsoft Authenticator - Service Principal Error
When attempting to use Microsoft Authenticator to sign into EGCC applications such as Canvas, the EGCC Student Portal, or the EGCC Mobile App on your iOS device, you may run into a Service Principal AADSTS900491 error that prevents you from ...
Using the Microsoft Authenticator App for MFA
For staff and faculty who prefer to use the Microsoft Authenticator app for multi-factor authentication instead of using standard SMS text messaging, please follow the step-by-step instructions on the attached PDF document. Please note that this is ...
How to Create Recurring Meetings in Teams
How to Create Recurring Meetings in Teams Sign into Microsoft Teams Click on the Calendar icon on the Microsoft Teams left Sidebar In upper right corner, click the “+ New meeting” button When the new Meeting window opens, fill in the following ...
Support for Credential Badges using the Badgr System
Eastern Gateway Community College has engaged with Badgr, a micro credentialing company, to create an electronic credential to augment the more traditional awards of certificates and associate degrees. Students who receive these badges will be able ...
Can I forward my egcc.edu email to another email address?
Due to continuing enhancement of our Cyber Security, we are not allowing external forwarding to non EGCC email accounts. Please disable this external forwarding as soon as possible. Thanks in advance for your cooperation on this matter. ...
How to Upload and Post to Canvas Studio Using YouTube - Mobile
If you're having trouble uploading a video to Canvas Studio - e.g., Canvas won't recognize your webcam, the video seems to hang when uploading, etc. - an alternate route is to upload it to YouTube first. On a mobile device, you can either record it ...
Staff & Faculty - P Drive to Google Drive Migration Instructions
Every EGCC employee has cloud storage through Google Drive. Please be advised that we are going to discontinue the use of the P: drive on April 1st. Please move all of your stored files to your Google Drive (instructions are attached) by that date ...
H Drive Reconnection steps
Try using these steps to reconnect your H drive: 1. Open File Explorer 2. On the left side you should see an icon that says This PC 3. Right click that and then select Map network drive 4. Select the appropriate letter for the drive 'H' 5. In the ...