Student Portal
EGCC School Email (Google - Gmail) Export Instructions
Eastern Gateway Community College recommends using Google Takeout to export your School Email Mail and related Contacts, Calendar, etc data. To do this, first sign-in using your EGCC credentials at https://takeout.google.com/. Once you authenticate ...
Export OneDrive Data
1. Sign in to OneDrive Open your web browser and navigate to the OneDrive website (https://onedrive.live.com). Sign in with your Microsoft account credentials (email and password). 2. Locate the File or Folder You Want to Download Once signed in, you ...
Google Drive Data Export
1. Sign in to Google Drive Open your web browser and navigate to the Google Drive website (https://www.google.com/drive). Sign in with your Google account credentials (email and password). 2. Locate the File or Folder You Want to Download Once signed ...
Creating My Badgr Account
Eastern Gateway Community College has partnered with Badgr, a digital credentialing company to provide students in specific programs with certificate badges that can be applied to social media, electronic resumes, etc. To share and use your badge ...
Enabling Multi-factor Authentication
Students at Eastern Gateway Community College can enable additional security on their student account by configuring MFA (Multi-factor Authentication). Enabling this will prompt the student to approve a login from a trusted device like a mobile phone ...
Setting Up Your Emergency Notification Account (Students)
Eastern Gateway Community College has partnered with an emergency notification system to provide employees with a way to get notices via email, SMS (text message), and phone for emergency events such as severe weather. Please follow the steps on ...
Canvas Studio - Uploading a Video to Studio
Step 1: In Canvas click on the Studio icon located on the blue sidebar. Step 2: To upload a video or audio file, you can drag and drop the file into Studio [1], or you can click the Add icon [2]. Step 3: After you click the Add icon, you can drag ...
Setup Multi-factor Authentication (MFA)
The most common method of MFA is via text message (SMS), the instructions are provided below for this method. EGCC also offers 2 other MFA authentication methods; phone call and the Microsoft Authenticator App (available for both iPhone and Android ...
Microsoft 70003 Error Message
To resolve the Microsoft 70003 error message when attempting to sign into the Student Portal or activate Microsoft Office, please use the following steps. First open the Settings on your PC and click on the Accounts button shown in this screenshot. ...
Unable to Sign Into Financial Aid Forms - Login Window Hangs
When attempting to sign-in to the Financial Aid Forms from the Student Portal, the browser will not sign you in. It just hangs with a "Trying to sign you in..." message. To resolve this, click the small 'cancel' button as shown in the image below. ...
Verifying or Updating Password Self Reset Options
If you have enabled Password Self Reset on your EGCC account, but wanted to confirm the security options you chose or update your cell phone number or personal email address on file for use with the self reset process, you can view those options and ...
Getting the username@studentegcc.onmicrosoft.com can't be found (Fix)
Issue: I tried to sign in with my credentials but my browser replaces my username with username@studentegcc.onmicrosoft.com and I get the error message: "That didn't work. We're sorry, but username@studentegcc.onmicrosoft.com can't be found in the ...
Password Self Reset Process
Eastern Gateway Community College encourages all users to enable the password self-reset ability for their account. The first time a user signs into an EGCC service, they will be prompted to configure password self reset. Attached is a PDF that ...
New Gateway Student Portal
Please see the attached Users Guide for the new EGCC Gateway Student Portal.
How to Access Your old OneDrive Data
EGCC has recently migrated to a new Microsoft system. Prior to this migration an email was sent to all students requesting that they download their OneDrive data by December 13th 2019. If you did not download all of your OneDrive files prior to ...
Downloading OneDrive Files
Please see the below instructions to assist you with downloading files from Microsoft OneDrive. Downloading files from OneDrive: 1. Open your OneDrive and select the files/folders that you want to download. a. To download only some files ...
EGCC Portal - Password Reset Instructions
Portal Password Reset Instructions: You must have set up multi-factor authentication in order to do this. If you have not set up multi-factor authentication please follow this link or please submit a ticket to the Technology Services help desk using ...
How long will my portal account be available after graduation?
You will have access to certain parts of the portal after graduation. You will be able to access your email and information in the Self-Service system such as grades, financial information, and transcripts.
Eastern Gateway Community College Gmail FAQs
When will I receive my Gmail account? You will receive your student email account when your application form has been reviewed and processed. How do I access my Gmail? Login to the Gateway Student Portal and click on the Gmail button. What is my ...
EGCC Gateway Student Portal FAQs
Single Sign On (SSO) and EGCC Gateway Student Portal – Frequently Asked Questions What is SSO? Single Sign On is an institution-wide system that will allow users to utilize one user name and password for all of their online programs (Canvas, My ...
Registering for Financial Aid Forms Account - Receive a 1010 Error
Please contact the Financial Aid department, as there is information on your account that does not match what is on your FAFSA. You may contact the EGCC Financial Aid Office at finaid@egcc.edu or by phone at 833-465-2505.